Services

Our range of services is divided into 2 categories:

Octopus Microfinance Software

1> Octopus Implementation (including training)

Data Migration
Interoperability tests (with your third-part software such as your accounting solution)
Configuration of Octopus
Customization of internal documents published by Octopus (contracts, schedules, reports …)
End user training
Advanced training for MIS managers

2> Maintenance

Migration assistance (frequent in “continuous improvement”)
Optimized tests and guaranteed results according to your practices
Detection and correction of any bugs within 1 release

3> Technical Support

Hotline (telephone, skype, e-mail)
Troubleshooting Remote Control on your computer
Publication of technical documentation

4> Custom developments

Custom reports
Developments related to your specific practices not covered by Octopus

MIS for microfinance

MIS issues for microfinance institutions: sensitization workshop on the importance and good practices related to MIS for MFIs
Audit of your MIS:  complete analyzis of your current MIS, its limitations, and recommendations on a case by case basis depending on your context